Non-Fault Accident Claims Support
If another driver caused the accident, our team can help manage the repair process, liaise with insurers, arrange a suitable replacement vehicle and keep everything moving smoothly from start to finish.
Get Free AdviceWhy Use Our Non-Fault Claims Service?
Replacement Vehicle
Stay mobile while your vehicle is being repaired with access to a comparable replacement vehicle where available.
Claims Assistance
We work directly with insurers and claims handlers to reduce paperwork and save you time.
Manufacturer Standards
Repairs are completed using approved repair procedures, quality materials and manufacturer-recommended methods.
Accident Recovery Support
Guidance and assistance throughout the entire process, helping you understand your options after an accident.
Personal Injury Claims
If you've been injured in a non-fault accident, we can connect you with our award-winning legal team who specialise in road traffic accident claims. Your case will be managed on a No Win, No Fee basis, providing expert legal support without any upfront legal fees.
How Our Process Works
Contact Us
Call our team or complete our online enquiry form and tell us what happened.
Claim Assessment
We review the circumstances of the accident and explain the options available to you.
Insurance Liaison
We communicate with insurers and claims partners to help progress your claim efficiently.
Like-for-Like Courtesy Car
We arrange a like-for-like courtesy car, ensuring you remain mobile while your vehicle is repaired and your claim progresses.
Vehicle Repair
Our technicians repair your vehicle using professional repair equipment and proven processes.
Back on the Road
Once repairs are completed, we return your vehicle and ensure everything is finalised correctly.
Independent Advice
As an independent repair centre, our focus is on achieving a safe, high-quality repair and helping customers understand the claims process clearly.
We can provide guidance throughout the repair journey and help coordinate communications with relevant parties.
Had a Non-Fault Accident?
Speak with our team today for guidance on your repair and claim.
Call Lothian Bodyshop